Once you click I agree to terms and conditions at the time of check out while placing your order it is no longer refundable & cannot not be returnable without an authorized RMA from the support department. Only special occasions are allowed for returning or refunding of any order placed on the web site www.phen375.com.
Support staff reserves the right to determine if a client may return a product for a refund, this is typically only allowed when support feels itâ€™s a fraudulent order or misrepresentation has occurred. Your changing of mind does not apply here, You must contact support by using the contact us form link on the site and filling in your request form and then an eticket will be provided to follow the status of the requested RMA
All Refunds will be issued within a 14 day period.
Packages received without an RMA issued will not be considered as returned , the fulfilment center can only inspect and log in packates containing RMA authorizing numbers. Our shipping facility is a 3rd party fulfillment center, they have hundreds of clients. The only way to assure your return package is credited to your account is following the correct return policies and using our return products RMA system.
Removal or alteration of a product's seal i.e. sticker will automatically be considered as a consumed item and void any possible refunding available under phen375 Return Policies. Products that are returned to Phen375 with a missing (RMA), damaged or altered bottles, seals or labels will be refused by Phen375.com receiving department.
All products purchased at Phen375.com is backed by the product's manufacturers warranty first and foremost. Product that is determined to be defective by the manufacturer or Phen375.com will be qualified for repair/replacement at our sole discretion.
Opened or broken sealed bottles for human consumption dietary supplements will not be taken back for any reason. Phen375.com will assist the customers whenever possible in order to reach a level of satisfaction with the manufacturerâ€™s policies.